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Privacy Policy

Effective Date: 10/02/2026
Business Name: When It’s Quiet
Website: whenitsquiet.co.uk

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1. Introduction

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When It’s Quiet (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

We operate in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. What Information We Collect

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We may collect and process the following information:

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Information You Provide Directly

  • Name

  • Business name

  • Email address

  • Phone number

  • Website URL

  • Information about your business

  • Messages sent via contact forms or email

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Technical Information (Automatically Collected)

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  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Cookies and tracking data

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3. How We Use Your Information

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We use your information to:

  • Respond to enquiries

  • Provide marketing services

  • Communicate about projects or consultations

  • Improve our website and services

  • Send relevant updates (only if you opt in)

  • Comply with legal obligations

We do not sell your personal data.

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4. Lawful Basis for Processing

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Under UK GDPR, we rely on the following lawful bases:

  • Consent – when you opt in to communications

  • Contract – when processing is necessary to deliver services

  • Legitimate Interest – to improve our services and respond to enquiries

  • Legal Obligation – where required by law

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5. Data Sharing

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We may share your data with:

  • Website hosting providers

  • Email service providers

  • Payment processors (if applicable)

  • Analytics providers (e.g., Google Analytics)

All third parties are required to respect the security of your data.

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6. Data Retention

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We only keep personal data for as long as necessary to:

  • Fulfil the purpose it was collected for

  • Meet legal, tax, or accounting requirements

If you request deletion, we will remove your data unless legally required to retain it.

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7. Your Rights

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Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

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8. Cookies

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Our website may use cookies to:

  • Analyse website traffic

  • Improve user experience

  • Support marketing activities

You can control cookies through your browser settings.

(If you use tracking like Meta Pixel or Google Ads, we can add a specific cookie section for that.)

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9. Data Security

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We take reasonable technical and organisational measures to protect your data from:

  • Loss

  • Unauthorised access

  • Disclosure

  • Misuse

However, no online system is 100% secure.

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10. Contact Details

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If you have any questions about this Privacy Policy or your data, please contact:

When It’s Quiet
Owner: Mr Geza Pocsik
Email: hello@whenitsquiet.co.uk

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11. Changes to This Policy

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We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

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